If you’re like me, you’ve in all probability been with the model for the last decade. You have watched your favorite pair of Ferragamo shoes raise 33 percent in value. And you have seen the same enhance all across the product line, from belts to ties to clothes.
So with a 33 % improve in the luxury retail market, you would come to anticipate that such a prestigious model persist with the quality of workmanship that elevated them into turning into an internationally famend success, right?
You wouldn’t count on them to only reside off their fame and minimize corners in their manufacturing processes like many of the vehicle makers have accomplished, right?
Properly, that is simply not the case.
Ferragamo has decided that they aren’t solely going to increase their bottom line from the entrance finish, they’re going to do the same from the back. And to do this, what they need to skimp on is workmanship.
I bought a belt from Saks Fifth Avenue a month and a half in the past before after a couple of years of wear, my older Ferragamo belt was falling apart. It was on the costlier facet. It retailed for close to $500.
When you purchase a belt that prices $500, you expect sturdiness, strength and an merchandise that you could cherish for years, if not at least a 12 months. Something manufactured from the identical high quality as the last belt from the identical model that you just purchased.
NOT One thing That might Begin to FALL APART AFTER THE FOURTH Put on.
Once I took off my belt on Saturday, the seams on the side began to come back off.
Have you learnt what happens after that?
THE BELT IS DESTINED TO Break up IN HALF!
I sent out a tweet to Ferragamo asking if they might change the belt. You understand what’s loopy about this half?
I was RIDICULED by the Twitter group for having a fake belt. This Genuine belt I purchased from a TRUSTED RETAILER was being known as Faux.
They mentioned things like:
@Choibolsan: Seems like a Made in China pretend manufacturing. Are you sure you’ve gotten purchased it at Saks not at Sucks?
@Ponchomayto: it’s a fake belt, and if it isn’t pretend, it’s a defect then, however the stitching doesn’t look original
@Guisebule: Pretend, you possibly can inform from the stitching quality and why its falling apart.
@tanerojuthero: Quite common in Africa, particularly from chinese products, it’s about every part not simply belts.
Do you know how embarrassing that’s when you have got 90,000 Twitter followers they usually’re calling your product Fake, saying it’s a knock off from CHINA and it gets in comparison with shoddy products in AFRICA? Especially when the belt was supposedly made in Italy?
I felt so embarrassed afterwards and just needed to cover my face and felt like a complete disgrace.
I have been in GQ Magazine with Will Ferrell and i’ve never bought a faux luxurious item in my life.
And here I am, being referred to as out for buying a “pretend” belt from what was once my most beloved model. The one I have gone to for the final decade to buy my footwear and my belts.
As embarrassing as that was, I determined to name Saks and ask them if I may get the contact info for Ferragamo to return my defective belt. They decided to take the step up and provide me a full refund, but I wished more from Ferragamo for the embarrassment I had to encounter after that tweet that I despatched out, so I decided to provide them a name. Wouldn’t you need that too?
I talked to Carmen of their customer support department. Have you learnt what they said when i informed them about what occurred?
Carmen “The vendor is answerable for the defect and if they are offering you a refund, that is all that we are able to do.”
I told her that this was not a gross sales problem. This had nothing to do with the retail outlet. This was a manufacturing difficulty — and because the manufacturer of the company, she needed to step up and resolve the concern.
She said she wouldn’t try this. Then she continued on to say that “The vendor is answerable for the defect, not the manufacturer.”
So I asked if Ferragamo would take any accountability for this. She said no. I requested her if I may quote her on that. She said sure.
So here we’re. Ferragamo is not the same brand you have grown to love over the decades. They are a fraud that’s residing off their fame, like a lot of the other corporations on the market who’re skimping on their manufacturing processes and making poor high quality products.
And guess what. Should you proceed to purchase their merchandise, you could possibly be next.
And how are you going to really feel when they kick you to the curb and say there’s nothing they’ll do for you?
It’s unhappy to say that I once cherished Ferragamo, however I won’t ever be shopping for one other product from them again.
And before you purchase one other Ferragamo product, you might need to suppose twice about how they treated me, because that’s what’s in retailer for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the next decade, especially when I’m going to be quoting Carmen at your corporate offices in every single article I publish about poor high quality, customer service and workmanship within the articles I publish within the media shops I work with.